Privacy Policy
Privacy Policy for HYVE and HYVE INVEST LLC
As of March 19, 2025
Thank you for choosing to be part of our community and use Quinn™ and work with Hyve, Inc (collectively “Hyve,” “we,” “us,” “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@quinnadvisor.com.
This Policy covers the personal information we collect through the online software applications that we own and operate that link to this Policy. Our websites, www.quinnadvisor.com, and any subsequent site we may create are collectively referred to as the “Sites.” Together, our online software applications, mobile application, technology services, and Sites are referred to as the “App.” When you use any of our services (“Services”), we appreciate that you are trusting us with your personal information. We take your privacy very seriously.
Defined Terms
An “Advisor” is a business customer using Hyve’s Financial Planning Software, Quinn, for providing financial planning services to Customers.
“Customer” is an individual investor who is a customer of the Advisor and has credentialed access to the Services.
“User” refers to both Customers and representatives of the Advisor who have credentialed access to the Services.
Our Collection of Personal Information
This privacy notice explains what information we collect, how we use it, and what rights you have in relation to it. By accessing or using our Services, you agree to the terms of this privacy notice.
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register, express interest, participate in activities, or contact us. This may include:
- Names, phone numbers, email addresses, mailing addresses
- Usernames, passwords, contact preferences
- Billing addresses, Social Security number, and similar identifiers
- Payment data (via Plaid)
Information automatically collected
We collect technical and usage information such as IP address, device type, browser, operating system, country, and usage activity for security and analytics.
Information from other sources
We may collect limited data from public databases, marketing partners, and data providers to enhance our records.
How We Use Your Information
We use personal information to:
- Facilitate account creation and logon
- Post testimonials (with consent)
- Request feedback and manage user accounts
- Send administrative and marketing communications
- Protect our Services and enforce our policies
- Deliver targeted advertising and improve user experience
Information Sharing
We share information only to provide Services, comply with law, or protect rights. We may share with:
- Vendors, consultants, and service providers
- Legal authorities if required
- Business partners in the event of a merger or acquisition
Retention of Information
We retain your information as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required by law. When no longer needed, data is deleted or anonymized.
Security
We use technical and organizational measures (including SSL encryption) to safeguard information, though no system is completely secure. Users are responsible for keeping passwords confidential.
Children’s Privacy
We do not knowingly collect or market to individuals under 18. If such data is found, it will be deleted.
Your Privacy Rights
You may review, change, or delete your account information by logging into your account settings or contacting us. You may unsubscribe from marketing emails at any time.
Do-Not-Track
We do not currently respond to Do-Not-Track (DNT) signals as no uniform standard exists.
California Privacy Rights (CCPA)
California residents have additional rights under the CCPA, including the right to access, delete, and request details about how personal data is used and shared.
Categories of Personal Information Collected
- Identifiers (name, address, IP, email)
- Customer records (employment, financial info)
- Protected classifications (gender, birth date)
- Commercial, visual, and employment data
- Inferences from usage data
Exercising Your Rights
You can submit requests to access or delete personal information by emailing support@quinnadvisor.com. We verify identity before processing requests and respond within 45 days.
International Transfers
As an international company, Hyve may transfer data across borders while maintaining appropriate privacy safeguards.
Updates to This Notice
We may update this policy periodically. The latest revision date will be indicated at the top of this page.
Contact Us
If you have questions or requests related to this notice, contact:
Hyve, Inc.
430 Park Avenue
New York, NY 10022
Phone: +1 (877) 566-6420
Email: support@quinnadvisor.com
Data Review or Deletion Requests
You may request access, updates, or deletion of your personal data by emailing support@quinnadvisor.com. We respond within 30 days unless otherwise stated by law.